How to raise a product enquiry?

Created by Ishika Razdan, Modified on Wed, 27 Sep 2023 at 04:52 PM by Ishika Razdan

When you are browsing on the MyMahotsav's online store, you might have additional questions about the product sold by various vendors. We provide the option to submit a product enquiry directly to the vendor.



TABLE OF CONTENTS



Raising a product enquiry while shopping on Online Shop

  1. Access the online marketplace by selecting Marketplace  >  Online Shop.                                                                                                                                                                           
  2. Select the product you want to send a product enquiry. 
  3. Scroll down the product page and click on Product Enquiry.   
  4. If you are not registered, you can still send enquiries. You just have to enter your name and email address. If you are already registered and logged in, you will not be required to enter the above details.
  5. Enter the enquiry and click on Submit Enquiry.An email will be sent to the vendor and you can continue the conversation through the registered email or entered email address.    

Raising a product enquiry while browsing the Vendor Directory

  1. Access the Vendor directory by selecting Marketplace > Awesome Vendors.                                                                                                                              
  2. Choose the vendor's whose product you want to send an enquiry for by clicking on the vendor's name.     
  3. Scroll down and click on the product to open up the product's page.                                                                                                                                                                            
  4. Scroll down and click on Product Enquiry. 
  5. If you are not registered you can still send enquiries. You just have to enter your name and email address. If you are already registered and logged in, you will not be required to enter the above details.
  6. Enter the enquiry and click on Submit Enquiry. An email will be sent to the vendor and you can continue the conversation through the registered email or entered email address. 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article