How to override default RMA policy for a product?

Created by Ishika Razdan, Modified on Mon, 11 Sep 2023 at 06:01 PM by Ishika Razdan

For specific products with different RMA policies, you can override your default RMA policy on MyMahotsav, granting you greater flexibility.

To override default RMA policy for a product:

  1. Sign into your MyMahotsav account (
  2. Access your Vendor dashboard from:
    • The profile dropdown menu, select My Marketplace Vendor Dashboard. 


    • Left hand side of the page, hover over the list scroll down, click on the arrow near My Marketplace and then click on Vendor Dashboard 
    • On the member dashboard's 3rd row, click on Vendor Dashboard. 
  3. Click on Products on the Vendor dashboard. 
  4. Hover over the product you want and click on Edit.   
  5. Scroll down and check the box "Override your default RMA settings for this product". Select your preferred warranty settings and enter the RMA policy. 
  6. Once you've entered, click on Save Product.

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