How to moderate and approve your reviews as a vendor?

Created by Ishika Razdan, Modified on Tue, 12 Sep 2023 at 03:03 PM by Ishika Razdan

Reviews are crucial for you as vendor for building trust, credibility, and visibility, while providing feedback and a competitive edge for success. As a vendor on MyMahotsav, you have the option to moderate your reviews, to make sure no spam reviews which might hamper your credibility are allowed to show up on the products page.

To check and read reviews:

  1. Sign into your MyMahotsav account (
  2. Access your vendor dashboard from: 
    • Option 1: The profile dropdown menu, select My Marketplace Vendor Dashboard.  

    • Option 2: Left hand side of the page, hover over the list scroll down, click on the arrow near My Marketplace and then click on Vendor Dashboard 

    • Option 3: On the member dashboard's 3rd row, click on Vendor Dashboard. 

  3. Once the vendor dashboard open, click on Reviews. 
  4. It opens the approved reviews page. If you want to unapprove or move the review to spam or trash, hover over the review to reveal these choices 
  5. Click on Pending to open the unapproved reviews.  
  6. You have the option to either approve the review, allowing it to be displayed on your product's page, or mark it as spam and discard it. To perform the desired action, simply hover over the review to reveal the available choices.

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